If you have recently migrated your website and see an error such as this on your OptimizePress dashboard or on your LiveEditor pages: Fatal error: Call to a member function generate_dialogs() on null in /some/path/wp-content/themes/optimizePressTheme/lib/admin/live_editor.php This error can be caused by corrupted data in your database after migrating your website….
If you have tried to install OP on your site and you are prompted with “Destination Folder Already Exist” error, this is means that OptimizePress folder already exists in your plugin/theme directory. This could be due to a unsuccessful update or installation where either the server had timed out, or…
You need to ensure you have created and published these pages in your own WordPress site before they will show in this dropdown menu
If you are having problems with your Settings > Reading section in WordPress and finding it does not show an option to choose a static page to set as your home page This issue happens when you do not have any pages published inside your WordPress site. All you need…
If you have any issues with the Exit Redirect functionality in OptimizePress please read below: Our Exit Redirect functionality is designed to allow you to automatically redirect a visitor to a new page when they try to leave your page using the browser “close” or “X” buttons. Different browsers…
If you do not see a static page setting on the Settings > Reading page inside WordPress: This is only caused by you not having any pages published inside WordPress/OptimizePress. To fix this, go to Pages and find a page that you want to use and ensure it is published….
If you see a Error 500 – Internal Server Error when using OptimizePress, this error is actually related to your hosting setup and not specifically an error from OptimizePress. There are a few possible causes: 1. Your web host or server is temporarily down and is not accessible, or the…
If you want to hide certain pages on your website from the search engines (stop them from indexing your pages) you can follow these steps: To hide a page from the search engines you need to add some meta tags to tell the search engines not to index your pages….
If you are finding your home page of your site e.g yourdomain.com is showing a blank white page, this can be caused by a few different potential issues: 1) Firstly, check that this is not being caused by a plugin conflict. You can check this by temporarily deactivating other plugins…
If you notice that after recently updating your OptimizePress you see the navigation bar items are stacked vertically instead of arranged in a row – this is most likely because of a small change we did in the navigation code which affects sites which are using custom CSS to center…