OptimizeMember Troubleshooting

If your members are attempting to login and recieve the error:  503 Service Temporarily Unavailable   This is caused when the...

If you are using the OptimizeMember and OptimizePress file downloads and you get this error when testing your downloads: 503:...

To allow a member to set his/her custom password during signup, please go to Optimizemember >> General Options >> Registration/Profile...

We have been asked a number of times if it is possible for users/members of an OptimizeMember site to login using...

If you’re getting a blank page when redirected to the Membership Options / Redirect Page, when returning from the payment gateway,...

OptimizeMember provides integrations with some of the most popular services for autoresponders and mailing lists, allowing you to automatically add...

OptimizeMember provides integrations with some of the most popular services for autoresponders and mailing lists, allowing you to automatically add...

Yes you certainly can! In addition, with PayPal® Pro (and with Authorize.Net®) you’re supplied with a Virtual Terminal online; so...

You can absolutely translate the system into your language.  We have a guide on using the free Loco Translate plugin...

When you are using OptimizeMember with Clickbank, you need to ensure that you correctly add the IPN details from OptmizeMember...

If you are using OptimizeMember and OptimizePress, some of our users have reported issues with some elements being hidden from...

When using OptimizeMember along with a Payment Gateway we offer integration with (Stripe, Paypal, Authorize.net, etc..) there is a section...

When I go complete the paypal payment process, I get the email asking me to click the link to register....

This error can occur when using Payflow with the OptimizeMember Paypal Payments Pro integration. This is usually caused by your...

If you get this error inside OptimizeMember: Fatal error: Call to undefined function op_assets_provider_list() in /home/equityno/public_html/wp-content/plugins/optimizeMember/includes/menu-pages/gen-ops.inc.php on line 208 This...

If you are seeing an Invalid or Amended Transactions, or Error #7 or #10002 at the top of your PRO...

If you see the above error “Things don’t appear to be working at the moment. Please try again later”  The...

If you see the error message: “ERROR: Unexpected txn_type/status. The txn_type/status did not meet requirements.” this is generally caused by OptimizeMember...

If you find your homepage has a redirect loop on it when OptimizeMember is active: Ensure that inside WordPress >...

OptimizeMember allows an infinite number of membership levels. By default, the number is pre-set to 10, but you can set...

About the Membership Options / Redirect Page When using OptimizeMember, you will be required to set a ” Membership Options...

We have seen where setting the drip delay to “0” under “Membership Settings” in the live editor will cause that...

If you see something like this on your ClickBank Thank You page instead of a button to register, then you...

If you are running a WordPress site on a multisite installation, please be aware there is currently a glitch in...

If the General Options under OptimizeMember is not showing all panel settings, please make sure that you have license and...

If you\’re getting this error after adding Membership Page Listing element, please ensure that the child pages is set up...

In most cases, this issue happens when you install and activate WooCommerce plugin. The default wordpress ‘forgot password’ link should...

OptimizeMember has a way for you to use coupon codes in your Pro Forms. To setup coupons, you may navigate...

The OptimizeMember Server Scanner is a helpful debugging tool that will analyze your server configuration, WordPress® configuration; as well as...

When exporting or importing users through “OptimizeMember > Import / Export” and you notice the export file has strange characters...

If you see an error like this after completing a test transaction or live transaction with Paypal with your OptimizeMember...

Paypal error when clicking an order button on your site: ” Sorry – Your last action could not be completed.” There is...

If you have issues with the Paypal Pro form not redirecting, you should ensure that within the code for your...

If you need to manually generate a registration link for your customer, you can do this by going to OptimizeMember...

If you are getting the error message “Input error: k: Format of site key was invalid” then you have inadvertently...

If your Stripe ‘Add Billing Method’ won’t load, please check on the following: 1. Most of the time this has something...

If you receive a Fatal Error after payment like this: Fatal error: Uncaught exception ‘Exception’ with message ‘Stripe needs the...

The success=”” attribute, custom success url, will not work if the page that you’re redirecting users to: (1) has been given...

If you are looking for a guide to help you translate OPMember strings using POedit, please follow the below instructions:...

If you are experiencing issues with login or confirmation emails being sent or delivered to your buyers, use this guide...

Issue: When testing your integration with OptimizeMember, you get an error like “unable to modify subscription” after payment.   How...

If you are getting an error like this after a purchase has been made… ERROR: Unable to verify $_POST vars. There are two...