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Error: Things don’t appear to be working at the moment (Paypal)

If you see the above error “Things don’t appear to be working at the moment. Please try again later” 

The error is caused by a setting within your PayPal Account. 

Here is the fix:
Step 1: Login to paypal and click the cog icon in the top right:

Step 2: On the left sidebar under “Products & Services” click “Website Payments”

Step 3: Click “Update” next to the “Website Preferences” section

Step 4: Scroll down to “Encrypted Website Payments” section, and select “Off” from the right side and then save your changes.

After saving the change you may go back to your site and try the button/forms again and they should work.

NOTE: If you are using the older PayPal interface, you may navigate to the “Profile” area through the gear icon on the main dashboard after you login to Paypal. Then follow these steps to accomplish the same thing:

  1. Login to your PayPal account and go to your profile
  2. Go to “My selling tools”
  3. Then “Website preferences”
  4. Then “Encrypted website payments”
  5. Change the “Block encrypted website payment” to OFF

Please reach out to our support team with any other questions about this and we’ll be happy to help.

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