If you\’re getting this error after adding Membership Page Listing element, please ensure that the child pages is set up as a category or content/lesson page, and the page you are listing it on is set up as a product page. Please refer to this link below for tutorial in…
If you are experiencing intermittent issues with your video background displaying when using a Youtube hosted video (or issues with sound not being muted etc) – this is due to a new bug we have been made aware of in the YouTube Video API system Technical details of this bug…
NOTE: Starting with OptimizePress version 2.5.11 we introduced a newer theme that has a more modern design, faster loading pages, and better SEO. We would suggest trying out the new OptimizePress Smart Theme. If you have an active updates/support license you should see this in the members hub, along with…
WordPress 4.5 will be released on April 12th 2016. This new WordPress update changes some of the core Javascript files which affect the LiveEditor inside OptimizePress. This means that if your site is updated to version 4.5 of WordPress, the LiveEditor will no longer function correctly. What Issues Will I…
We have discovered that in recent versions of WordPress, sites running the WordFence security plugin are having problems with the LiveEditor What are the symptoms of the problem? This problem normally means that elements cannot be added in the LiveEditor or editing is problematic. Please ensure that you have first…
If you see a message like this after installing OptimizePress: Notice: Use of undefined constant OP_SN – assumed \’OP_SN\’ in … /wp-content/plugins/optimizePressPlugin/lib/framework.php on line 494 Notice: Use of undefined constant OP_SN – assumed \’OP_SN\’ in … /wp-content/plugins/optimizePressPlugin/lib/framework.php on line 495 How to fix Normally in cases like this is caused by having…
If you are trying to update your site from within your WordPress dashboard to the latest version of OptimizePress and receive an error such as: An error occurred while updating OptimizePress: Download failed. Forbidden This error can be caused by a small glitch affecting some WordPress sites in recent versions…
There is a known issue with the Clickbank Pitch Plus integration If a user has setup an upsell or downsell in the Clickbank Pitch Plus system, when the buyer gets to the download page they will be presented with multiple buttons to get access to the products. Normally the main…
Please be aware that in the most recent WordPress 4.3 update, WordPress changed core functionality relating to the generation of passwords. This means that OptimizeMember (or any plugin) is no longer able to send raw passwords via email. We have now released OptimizeMember version 1.2.1 which helps resolve this issue…
If you are experiencing an error similar to below when publishing regular WordPress pages and posts: Warning: Cannot modify header information – headers already sent by (output started at … /public_html/wp-content/plugins/optimizeMember/includes/classes/admin-notices.inc.php:87) in … /public_html/wp-includes/pluggable.php on line 1207 This issue has been found to be caused by not having selected a Membership Options…