If you are experiencing intermittent issues with your video background displaying when using a Youtube hosted video (or issues with sound not being muted etc) – this is due to a new bug we have been made aware of in the YouTube Video API system
Technical details of this bug can be seen on the Google code site here:
https://code.google.com/p/gdata-issues/issues/detail?id=8745
Unfortunately at this time we are awaiting a fix from Google. We suspect that they are already rolling out a fix which is why sometimes issues occur and sometimes things work normally
We\’ll update this article as we get updates from Google
Unfortunately we do not have an internal fix that can fix this, it\’s reliant on Google fixing their API
Issues that can be caused by this bug include:
- video not displaying at all
- video showing with no sound
- video showing with sound when mute option used
- sound playing for a short second of the video
For now, where possible we recommend using a self-hosted video (through a service such as Amazon) as this will work normally and is unaffected by this bug.