You can access our secure accounts portal to see all of your OptimizePress purchases and download invoices for your purchases. To access the accounts hub, please go to https://accounts.optimizepress.com. You will need to use your OptimizePress login credentials to get access to this secure site. Once logged in, click the Invoices…
We accept Visa, Mastercard via our main merchant processor. We also accept payments via Paypal. We do not currently accept American Express/AMEX credit cards. Please note we occassionally remove Paypal as a method of payment available for testing or other reasons, so there is a chance you may find this…
I’m afraid you cannot use OptimizePress on any WordPress.com blog or site. WordPress.com is the hosted blog service from WordPress but they are not open source and have enough differences from the self hosted WordPress that we can not offer support for using wordpress.com WordPress.com is a closed system and…
You can view our changelog in our members area: http://members.optimizepress.com/changelog/
By default, we strongly suggest that you activate ONE membership platform at a single WordPress installation. Activating two or more membership plugin will likely cause issues to your WP roles at your database. You can use OptimizeMember (OPM), the membership plugin that comes with every package of OP, to protect…
Due to a recent WordPress Emergency update 4.0.1 – we became aware of some of our users experiencing some display issues with elements on their OptimizePress pages. As soon as our developers were notified of this, we released a new update patch for OptimizePress to resolve these issues – this…
When you purchase OptimizePress, the only charges that we take (or receive) are the price of the package you are purchasing (as shown on our order page) and any VAT or Tax that may be due depending on the country you are based in. Any ITA fees or transaction fees…
If you’re located in the UK or EU, you will be charged VAT (Value added Tax) on your purchases at OptimizePress.com. This is a sales tax that we are required to charge to any UK and EU buyers If you are in the EU and have a valid TAX/VAT ID…
If you have just purchased and have not yet received your logins, please read below… OptimizePress logins are sent to the email address you provided to us at signup. Please check your junk and spam folders, and also any other filter folders or Gmail “Promotions” folder if you’re using the…
If you are experiencing problems with uploading content templates (from our marketplace or members area) please read below. This article is specifically if your template appears to have uploaded but does not appear in the template listing below This issue is normally due to a permissions issue on your server/hosting…