If you have been prompted to renew your support & updates license, you can do so at the page linked below: >> https://members.optimizepress.com/members-renew/ Please use your OptimizeHub logins to login on this page where you will be presented with your upgrade options. Please note: We will never cut off your access to…
OptimizePress commissions are paid monthly (around the 1st of each month) for qualifying affiliates. To qualify for a payout you must have a minimum of $100 in commissions for sales which are all outside of their guarantee period (30 days). If some of the sales that make up the $100…
If you have purchased a pack of developer keys (see here for more information) you will need to follow a few steps to ensure these show inside your OptimizePress members area. 1. After you have completed your purchase, ensure you logout of the members area fully. 2. After 5 minutes…
We often get asked what is the best way to test your site when you have everything setup to ensure payments are working and the processes are working. In order to effectively test your site membership once it is all setup, you need to make a test purchase. This would…
Links to pages which are protected with OptimizeMember levels or packages protection may still be visible to users who do have permission to view them. The default behaviour is that links to your pages may be visible (in Menus, and in Page Listings elements) and when a user clicks the link, they…
We have encountered a few instances of issues when using Gravity forms shortcodes on LiveEditor pages. The main issue is that the form does not redirect correctly or function correctly. We have found that this issue is usually caused by an external theme being used which is interfering with JS…
This plugin is known to break links on pages or create errors on LiveEditor pages. Unfortunately there is currently no known workaround or fix for this issue
We have heard of some issues regarding the LiveEditor not working properly or not loading when the LayerSlider plugin is installed and active: The plugin in question is: LayerSlider Responsive WordPress Slider Plugin: http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246 Recommended Solution Go to OptimizePress >> click Support >> go to Disable Script and Style >> go…
This plugin causes all templates in the LiveEditor to show as HTML, not as the normal editor It also appears to affect other areas of OptimizePress. We advise not using this plugin – we unfortunately cannot patch this issue from our side