ERR_CONNECTION_RESET when uploading plugin This error is normally because of permissions issues within WordPress, or because your WordPress site does not have sufficient file upload limits in order to upload In cases where you get this error we would advise uploading via an alternative method, either via FTP or via…
We have found that sometimes the Safari browser (and occassionally other browsers) will decompress the OptimizePress zip file downloads when you download them from our members area To stop this happening, when you download from our members area, right-click the link and select “Save Target As / Save Link As”…
This issue is not actually an OptimizePress issue, but an issue with your hosting or webspace. It is normally caused by a lack of webspace or bandwidth allocated to your site. We firstly recommend you contact your hosting provider or check your hosting settings to ensure there is sufficient bandwidth…
If you are having problems with the media uploader when you go to add new images to parts of your OptimizePress site, and the media uploader shows a blank window instead of the upload options: We have found this issue to be due to the WordPress media-upload.php file being removed…
If you are having problems with displays or impressions not tracking on your AWeber forms: I’m afraid our form integrations only pull the essential code to integration your form with AWeber – we are not able to pull the display tracking code and add that to the page The good…
If you are creating a launch funnel using the launch suite and you find you have an extra link that you don’t know how to turn off… This can be fixed by using the “Hide Cart Link” option for the sales page in your launch funnel. Sometimes with some setups we…
If you are creating a launch funnel using the launch suite and you find you have an extra page thumbnail that you don’t know how to turn off… This can be fixed by using the “Hide Cart Link” option for the sales page in your launch funnel. Sometimes with some setups…
If you are using the Launch Suite to create a launch funnel and you get the error “too many redirects” when trying to view one of your pages: Cause 1: Using Your Launch Value page as Landing Page This issue is because you have most likely used the same page…
At the moment we do not have an option to rename a launch funnel inside OptimizePress. This is something we are investigating as a feature in the future. To delete a launch funnel just go to “OptimizePress > Launch Suite” and select the funnel from the drop down that you…
If you are having problems with the LiveEditor, please follow these steps to help fix your issue or establish the cause of your problems. The most common issue we have reported to us with the LiveEditor is that the edit buttons / you cannot edit any of the elements on…