Normal Preview If the Moderation Tool of FB is not showing on your ‘Facebook Comments’ element, please check the following: 1. You are logged in to your Facebook account, http://www.facebook.com/. 2. You had set yourself as an administrator or developer. For more information on FB APP Roles, please check here:…
You can moderate Facebook comments on your website via the Facebook Comments Moderation Tool. Here’s what you need: 1. Create a Facebook app ID and then, integrate the app to your OP site by following the below guide: https://optimizepress.zendesk.com/hc/en-us/articles/200874728-Setup-Facebook-Comments-Facebook-App-ID 2. Go to Facebook Comments Moderation Tool page and then select…
There are two ways to justify your paragraph. 1. Using a HTML snippet Go to the “Text” editor of your WYSIWYG. Then, add a text-align: justify style to your <p> tag. Example: <p style=”text-align:justify;”> YOUR TEXT HERE </p> 2. Using a shortcut key On your visual editor, look for the ?…
If your site turns all white and completely blank after the OP2 Theme update/upgrade to v2.3.1, please immediately contact your hosting company to upgrade your hosting to use version 5.3 or above of PHP. Some of the latest features in OptimizePress require a PHP 5.3 or above and therefore if you’re running an…
Some hosting and server setups do not complete the installation process fully and leave you with less than the total number of templates (you should see around 30 templates) To fix this, first ensure you’re using version 2.0.3 or above (it’s likely you are if you just installed OP2). Now…
If the thumbnails are missing when you go to create a page with Pagebuilder > Content Templates – you need to follow this guide which will show you how to restore your content template thumbnails. Normally this issue is caused by your hosting company not allowing our installation process to…
If you have having problems with video on your OptimizePress pages, this guide should help you resolve these issues. Using Video on the Web Using video on your websites can be a very powerful way to increase engagement with your audience, and improve conversions for your landing pages, sales pages…
If you recieve this error: Your PHP version (5.2.17) is lower than recommended (5.3) by OptimizePress and therefore some features might not work To fix this issue you need to contact your hosting company and ask them to upgrade your PHP version to 5.3 or above and this will resolve…
If you receive a “could not copy file” ( theme install failed ) error upon installation of OptimizePress like the one below, please read this article… This error is usually caused by the hosting or server upon which you are installing OptimizePress having insufficient webspace for the installation to complete…
If you are getting the following error message: “There’s a problem with your API key”. This generally means that your OptimizePress installation was not able to reach our licensing server. This could happen for several reasons, but usually waiting a few minutes and then clicking the green “Save Settings” button at…