[API Keys] Where to find your API Keys? When you are requested to provide an API key upon installing OptimizePress, you need to login to the Members area with...
Amazon S3 Video Playback Errors and how to solve them Making sure your Amazon S3 videos work properly with all browsers when using the built in video player element in...
Can’t set my page as blog posts listing page If you’re trying to set a page as as your “posts page” inside WordPress on the Settings > Reading page,...
Error – Fatal Error Maximum Execution Time If you are getting an error similar to: Fatal error: Maximum execution time of 60 seconds exceeded in … This...
Fatal error: Cannot redeclare akismet_fix() Error If you see the following error it is because they are trying to activate the plugin while the OP theme...
How to increase Your Upload File Size Limits Unfortunately some hosting companies set certain file upload limits on uploading files via WordPress to your website. This guide will...
How to Remove the White Space that Shows Between Rows Live Editor rows have default 10px bottom margin. This margin creates a bit of space at the bottom of the...
Installation Error – Could not copy file… If you receive a “could not copy file” ( theme install failed ) error upon installation of OptimizePress like the...
Missing Content Templates In Pagebuilder / LiveEditor Some hosting and server setups do not complete the installation process fully and leave you with less than the total...
Problem with your API keys – troubleshooting licensing issues If you are getting the following error message: “There’s a problem with your API key”. This generally means that your OptimizePress...
Template thumbnails do not appear If the thumbnails are missing when you go to create a page with Pagebuilder > Content Templates – you need...
Video Issues Troubleshooting If you have having problems with video on your OptimizePress pages, this guide should help you resolve these issues. Using...
What is the Difference Between Blog Setup and Blog Settings on OP2 Theme? NOTE: Starting with OptimizePress version 2.5.11 we introduced a newer theme that has a more modern design, faster loading pages,...
Why am I getting the error message saying Unable to connect to OptimizePress Security & Licensing service? If you are getting the following error message: “Unable to connect to OptimizePress Security & Licensing service.” This means that...
Your PHP version (5.2.17) is lower than recommended (5.3) by OptimizePress and therefore some features might not work If you recieve this error: Your PHP version (5.2.17) is lower than recommended (5.3) by OptimizePress and therefore some features...