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  • How to import/export users with OptimizeMember

    With OptimizeMember, you can Import and Export your Users/Members information to a CSV file.  You can use the Import/Export options for easy data backup purposes, or to make many changes to user/member information and then re-import those changes into OptimizeMember. This guide will explain how to export and import user/member information….

  • How can I create packages/capabilities in OptimizeMember?

    Think of a good name for your new package and then navigate to OptimizeMember >> General Options >> Define Membership Levels and Packages. From there, scroll down to the bottom of the panel until you find the “Add New Package:” under the “Packages”. Type in your preferred package name and then save…

  • How do I create a custom country list for the OptimizeMember registration form?

    If you are using OptimizeMember it’s possible to create a custom list of countries and order the list for you own specific country. Inside OptimizeMember go to General Options > Registration/Profile Field Options > Click Add New. Select ‘Drop Down‘ as the menu type add the description and country code. Next…

  • How to use a custom button image for an order button [OptimizeMember]

    If you want to use your own order button image for your OptimizeMember order buttons with OptimizePress you can follow these simple steps (please note this will work with the PayPal and Clickbank gateways): 1. Upload your order button to your WordPress site. You can do this by going to Media >…

  • How do I track conversion rates for OptimizeMember

    This guide will show you how to track conversion rates for OptimizeMember if you are using external tracking scripts (this will basically show you how to add conversion codes to the OptimizeMember automatically generated thank you pages). You can add conversion codes to the thank you pages generated by OptimizeMember….

  • Adding members to OptimizeMember from external platforms

    This is an Advanced and Experimental feature. Please bear in mind some features detailed on this page are subject to change or update. You may require the help of a developer to work with your external platform to integrate with OptimizeMember. Please note we cannot provide assistance with your external platform…

  • Understanding custom registration/profile fields in a CSV import file [OptimizeMember]

    Custom Registration/Profile Fields can be configured in your Dashboard with OptimizeMember. Each Custom Registration/Profile Field that you create, will be associated with a unique ID that you assign it. This is how OptimizeMember knows which Registration/Profile Field you’re referring to, whenever you perform an importation and/or mass update. You can ONLY…

  • Reset user roles to WordPress default roles [OptimizeMember]

    Before uninstalling OptimizeMember, there is a way to reset the roles and capabilities back to WordPress default.  Kindly go to OptimizeMember >> General Options >> Define Membership Levels & Packages and then scroll down near the bottom of that section until you see the grey ” Reset Roles/Capabilities” button. Click the button…

  • Where to customize modification confirmation email? [OptimizeMember]

    You can modify the confirmation email sent to users after upgrading/downgrading levels under OptimizeMember >> Stripe Options >> Modification Confirmation Email. Please Note that the email configuration even if it’s under the stripe options is universally applied to all Payment Gateway integrations. Thus, it should work on PayPal integration as well. In…