Making sure your Amazon S3 videos work properly with all browsers when using the built in video player element in OptimizePress may require additional steps if your videos are not encoded properly. The most common reason the video will not play on all browsers is due to it not being…
If you’re trying to set a page as as your “posts page” inside WordPress on the Settings > Reading page, but are finding that it is not working, this article will help. There are two issues which might stop a page from working properly as your Blog Posts page: 1)…
If you see the following error it is because they are trying to activate the plugin while the OP theme is still activated…. Cannot redeclare akismet_fix() (previously declared in …/wp-content/themes/optimizePressTheme/lib/framework.php:868) in …/wp-content/plugins/optimizePressPlugin/lib/framework.php on line 832d This problem is only happening because you are trying to activate the OptimizePress plugin while…
If you are getting an error similar to: Fatal error: Maximum execution time of 60 seconds exceeded in … This is usually because your hosting company need to increase the max_execution_time value on your server This is basically the time your server allows for PHP functions to complete. Unfortunately this…
Sometimes the built-in LiveEditor images/icons url won’t update after installing a SSL certificate or moving a site into other domain even after using OptimizePress Helper Tools and Velvet Blues Update URLs plugins because of cache. To fix this, go to your site’s WordPress dashboard >> OptimizePress >> Support >> OptimizePress…
You will usually encounter this error if you uploaded a plugin or a content template to the WordPress theme directory (WordPress Dashboard >> Appearance >> Themes). Please ensure that when installing a plugin, please go to Plugins >> Add New https://optimizepress.zendesk.com/hc/en-us/articles/201328503-Install-OptimizePress-Plugin-via-Wordpress If you are going to install a content template…
OptimizePress version 2.5.7 and up is fully compatible with PHP7 up to PHP 7.2 In cases where you may have some trouble after changing your site to run on PHP 7, please make sure you have the proper PHP extensions activated. You can find our minimum requirements here: http://help.optimizepress.com/article/190-optimizepress-minimum-requirements If…
If you receive an error such as below please follow this guide: Parse error: syntax error, unexpected T_FUNCTION in \vhosts\yourdomain.com\httpdocs\wp-content\plugins\optimizePressPlugin\lib\framework.php on line 299″ The Parse error you are receiving is because OptimizePress requires version 5.3 of PHP or above. Some of the latest features in OptimizePress require this and therefore…
Sometimes some webhosts do not show the updater inside your WordPress Dashboard. We’re not sure what causes this, sometimes it can be due to other plugins blocking our licensing system and sometimes it can be down to the webhost blocking it To manually update your version of OptimizePress – all…
If you get the “are you sure you want to do this” error message after uploading the OptimizePress plugin to WordPress please read on: This error is normally because your WordPress site does not have sufficient file upload limits in order to upload. Solutions: Solution 1) Upload the plugin or theme…