Updates Renewal FAQ

Here you will find answers to commonly asked questions about renewing your OptimizePress Support & Updates license.

What is my support and updates licence?

Your original purchase of  OptimizePress included 1 year of support and updates. This means you received the latest updates to OptimizePress as they were released, as well as full entitlement to get support from our helpdesk team.

After your inclusive 1 year has expired, you will no longer be eligible for support or the latest platform updates from OptimizePress.


Will my sites stop working?

No, in most cases your OptimizePress will continue to run on your sites (and you can still license new sites using your existing API Keys). However, we do recommend renewing your updates license to ensure you receive the latest updates to the platform.

We regularly add new core features, fix bugs and make tweaks and improvements, so to ensure your site continues to run smoothly now and in the future, we recommend you renew your updates license and use the latest versions.

WordPress does occasionally change core functionality in their system and this can affect OptimizePress functionality. Our development team regularly release fixes and updates as part of your updates license to ensure your sites function seamlessly without issue.

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